Pennsylvania’s Empowered Expert Residents (PEER) Program
The State Long-Term Care Ombudsman Office expanded its volunteer efforts in training residents living in long-term care facilities when it implemented the PEER program in 2002. State certified ombudsmen teach residents residing in long-term care (LTC) facilities about their rights and how to advocate and maintain their rights for themselves and their fellow peers. Residents are taught how to work with facility staff to enhance their quality of care and life for all residents. Self-resolution and empowerment are themes consistently emphasized in all statewide trainings. The PEER program also offers residents additional information and resources that helps them to be a part of the solution. In Pennsylvania, we believe our PEERs become the residents with the solutions. Currently, the program exists in 58 out of the 67 counties, and over 2,100 residents have been trained. Our goal is to continue to expand the program statewide.
Click on the county's name in the list below for specific PEER County Facilities' listings.